touchpoint

From WikiWord, the free dictionary

English

Definitions

noun

A point of contact.
An encounter where customers and business engage to exchange information, provide service, or handle transactions.

Related words

Synonyms

point of contact electrical contact crosspoint pressure point trigger point biting point point hit point double point location hot corner control point contact trackpoint contact level point of tangency

Associated

customer brand consumers consumer brands interaction customers communications experience allows approach product

References